Email Transfer – Release of Liability

Municipality Name(Required)

Contact Name(Required)

Title

Email(Required)

Email Transfer Process

Sign up for your new email service (ie: MXRoute). To transfer email, the new email service must be IMAP.
Note: There is no guarantee that our email transfer service will work with your new email service.
Create the email accounts needed in the new service.
Fill out the Emails to Transfer sheet. This sheet will need the following information. Send in worksheet via secure message as an attachment via the Secure Message System.
- Email account and password for existing email account(s).
- Email account, password, and mailserver (this should be provided to you by your new email service) for new email account(s).
Note: Should incorrect information be provided, additional coordination for passwords will be required and email transfers will be delayed.
Coordinate to set start date for email transfer to take place. Email migrations may take anywhere from 1 to 5+ business days (depending on email box sizes) to complete. During this time email may not be usable.
Once the email transfers are completed, the DNS will need to be changed for the new email service. Coordination for the DNS will be completed through the ticket. Provide the DNS settings needed by your email service via your working ticket.
Note: Typically, these settings will be provided to you by the email service you sign up with.
Upon completion of the email transfers and DNS changes, you will be provided with a cPanel backup of your existing hosting account.
Complete the Email Transfer – Completion Approval form.
Change all passwords for new email account(s) and any other passwords shared with the technician for the completion of email transfers.

Approval(Required)

I understand the email transfer process, the limitations of transferring email (no contacts will be transferred), and that there are no guarantees the email transfer will work with the new email service.

I understand the following software(s) will be utilized for the email transfer services rendered:
• MailJerry - https://www.mailjerry.com/
• The built in migration tools provided by the new email service provider.

I understand that I will be provided a cPanel backup of the hosting account upon completion of the email transfer.

I understand that during the email transfer process, all passwords for email addresses will reset to a master password and during the scheduled migration, the email accounts will not be available.

I understand the Pennsylvania State Association of Boroughs or its third-party administrator assumes no liability for any issues that may result from, during, or after the transfer of email. There are no warranties of any kind either expressed or implied.

Draw your signature into the box below.(Required)

I understand this is a legal representation of my signature.

Date(Required)

Upon submission of this form, a copy of the information contained above will be sent to the email address above.

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